Frequently Asked Questions

Below is a list of Frequently Asked Questions we receive that may help answer some of your questions about entering and showing your dog.  

When do entries close? 

Conformation, Obedience, Rally and Agility shows will usually close two and a half weeks prior to the show date.  Usually, it will be on a Wednesday at 12:00 noon at the Show Superintendent/Show Secretaries office.  Not every show will follow these general rules, so always double check the premium for the exact date and time of closing. 

How late do you take entries? 

We take entries up until the last thirty minutes of closing for any show we possibly can.  Please note that not all Show Secretaries are setup to take online, e-mailed or faxed entries this close to the closing time.  For these specific shows we will need the entries in our office 24-48 hours prior to closing in order to send it out for delivery with a courier.   

Can I make a payment by check or money order? 

No.  We do not accept checks or money orders for payment on accounts.  We only bill to credit cards and debit cards.  We accept Visa, MasterCard, Discover and American Express. 

My dog is now a Champion, can you do a class change/move up? 

Yes.  We can process a class change/move up to Best of Breed/Variety up until 72 hours prior to the start of the first show.  You can also do it yourself at the show as long as it is at least thirty minutes prior to judging. 

I entered my dog into the wrong class.  What can I do? 

Prior to the show closing we can make any class change you would like.  Once the show has closed there is not many changes you can make.  If you entered the wrong division for puppy class, you can change from one division of puppy class to the other (6-9 to 9-12 or 9-12 to 6-9) or between the puppy class and the 12-18 month class.  If a dog is ineligible for the class it is entered in (Bred-By Exhibitor, American Bred, Best of Breed/Variety) it may be transferred to the open class. 

There has been a judge change at one of the shows I am entered in.  Can I cancel? 

Yes.  If you entered under one judge and that judge is now being replaced, you may cancel your entry and have your entry fees refunded.  You may do a cancelation for a judge change with us up until 72 hours prior to the start of the first show.  You may also do it yourself at the show as long as it is at least thirty minutes prior to judging. 

The show is closed and my dog is unable to show.  Can I cancel? 

No.  Once the show has closed an entry cannot be canceled and the entry fee cannot be refunded. 

There are not enough dogs in my breed for any points.  Can I cancel after the show is closed and get my money back? 

No.  Once the show has closed an entry cannot be canceled and the entry fee cannot be refunded. 

I canceled my dog’s entries, when can I expect a refund? 

If we processed your entry and your cancelation, your credit card will typically be refunded two to three weeks after the show has been completed.  When the entry is initially processed, payment is sent to the Show Superintendent/Show Secretary with the entry immediately.  When we cancel that entry, we have to wait to be refunded by the Show Superintendent/Show Secretary.  They usually submit the refund to us one to two weeks after the show is completed.   

My handler and I both made entries into the same show for the same dog, what will happen? 

If the dog was entered into the same show and the same class, one of the entries will become a duplicate.  The Show Superintendent/Show Secretary will not enter your dog into the same show and same class twice.  Most Show Superintendents/Show Secretaries will automatically refund for a duplicate entry, but not all of them do without being notified.  When the Show Superintendent/Show Secretary sends us a refund for the duplicate, we will refund the credit card that was originally billed for the entry.  The Show Superintendent/Show Secretary will usually submit the refund to us one to two weeks after the show is completed. 

Will I still get entry confirmations for the shows by going through your service? 

Yes.  The Show Superintendents/Show Secretaries will still send you a confirmation approximately one week before the show, just as they would if you did the entry yourself.  The client’s information, not our information, is listed on the entry form for the mailing address and e-mail address so the confirmations will be sent directly to the client. 

How do I enter the National Owner Handlers Series? 

This series is only offered at select shows.  If it is offered at a particular show that you are entering and you would like to participate, then please let us know to “Check the box for the National Owner Handlers Series” when making your entry.   This is not something we automatically check so it is the client’s responsibility to request it when entries are made. 

How do I update my dog’s information such as Titles, Ownership, etc.? 

You can contact us by phone (800)247-7005, fax (888)247-3647 or e-mail ( bestinshow@earthlink.net ) to update the dog’s information with us.  We are not linked directly with AKC’s records to receive the updates, so it is the client’s responsibility to update their dog’s records with us.  Once the update has been done with us, it will then appear on entries made after that time. 

How do I update my personal information on my account such as Address, Phone Number, Credit Card, etc.? 

You can contact us by phone (800)247-7005, fax (888)247-3647 or e-mail ( bestinshow@earthlink.net ) to update this information. 

Can I show my dog using the Litter Registration number? 

No.  As of January 1st, 2010 a dog that has an AKC Litter Registration must be fully registered before the first day of showing.  

I have a foreign dog without an AKC Registration, can I still show? 

Yes.  You may exhibit a dog with an acceptable foreign registration.  You will then have thirty days from the first AKC Dog Show that is entered before you are required to list/provide an AKC Registration Number, or file for an extension.