BEST IN SHOW ENTRY SERVICE

F.A.Q.

Below is a list of Frequently Asked Questions that may help answer some of your questions about showing your dog.   As well as questions we often receive about entries through our entry service.

When do entries close?

Conformation, Obedience, Rally and Agility shows will usually close two and a half weeks prior to the show date.   Usually it will be on a Wednesday at 12:00 noon at the Superintendent/Show Secretaries office.  Not every show will follow these general rules so always double check the premium for the exact date and time of closing.

How late do you take entries?

We take entries up until the last thirty minutes of closing for most shows.  Not all Show Superintendents and Show Secretaries are setup to take faxed or online entries this close to closing though.  For these shows we will need the entries in our office no later than 12:00 noon the day prior to closing in order to send it out for FedEx overnight delivery.

Can I make payment by check or money order?

No, we do not accept checks or money orders for payment.  We only bill to credit cards and debit cards.  We accept Visa, Master Card, Discover and American Express.

My dog is now a champion, can you change the class?

Yes, we can process a move up/class change to Best of Breed/Variety up until the last 48 hours prior to the start of the show.  You can also do it yourself at the show as long as it is at least thirty minutes prior to judging. 

I entered my dog into the wrong class, what can I do?

Prior to the show closing we can make any class change you would like.  Once the show has closed you can change from one division of puppy class to another or between the puppy and Twelve-to-Eighteen month class.  If a dog is ineligible for the class in which it is entered (Bred-By Exhibitor, American Bred, Best of Breed/Variety) it may be transferred to the open class.  

There is a judge change at one of the shows, can I cancel?

Yes, if you entered under one judge and that judge is now being replaced, you may cancel your entry and have your entry fees refunded.  You may do a cancellation for a judge change with us up until 48 hours prior to the show is scheduled to start.  You can also do it yourself at the show as long as it is at least thirty minutes prior to judging.

The show is closed and my dog is unable to show, can I cancel the entry?

No, once the show has closed an entry cannot be cancelled and the entry fee cannot be refunded.

There is not enough dogs in my breed for any points, can I cancel after the show is closed and get my money back?

No, once the show has closed an entry cannot be cancelled and the entry fee cannot be refunded.

I cancelled my dog’s entries, when can I expect a refund?

If we processed your entry and your cancellation, your credit card will be refunded two to three weeks after the show has been completed.  Once your entry is called in, it is processed and payment is sent with the entry immediately.  When you cancel that entry we have to wait to be refunded by the Show Superintendent/Secretary and usually they submit the refund to us one to two weeks after the show is completed.

My Handler and I both made entries into the same show for the same dog, what will happen?

One of the entries will be a duplicate entry.  The Show Superintendent/Show Secretary will not enter your dog into the show twice.  Most Show Superintendents/Show Secretaries will refund for a duplicate entry, but not all of them do.  If it is a Show Superintendent/Show Secretary that does offer refunds, once we receive the refund back from them we will refund the credit card that is on file with us.  The Show Superintendent/Show Secretary will usually submit the refund to us one to two weeks after the show is completed.

How do I update my dog’s information (titles, ownership, etc)?

You can contact us by phone (800-247-7005), fax (888-247-3647) or e-mail (bestinshow@earthlink.net) and update the dog’s information with us.  We are not linked directly with AKC to receive the updates, so it is the client’s responsibility to update their dog’s records with us.  Once an update is done with us we will send an update to the Show Superintendents/Show Secretaries and the updates will reflect on all future entries made through our service.

How do I update my personal information on my account (Credit Card, Address, Phone Numbers, Etc.)? 

You can contact us by phone (800-247-7005), fax (888-247-3647) or e-mail (bestinshow@earthlink.net) and update your information.

Will I still get entry confirmation for the shows by going through your service?

Yes, the Show Superintendents/Show Secretaries will mail out your confirmation approximately one week before each show.  Some Show Superintendents/Show Secretaries will also send an e-mail confirmation (If you provide us your e-mail address).  We will mail you out a statement at the end of each month itemizing everything that has been billed to your account for the month.  You can also receive a faxed copy of your statement (if you provide us your fax number) the day your entries are made.  We are currently working on getting a program set-up to e-mail statements the day entries are made.

How do I enter the owner/handler series?

This series is only offered at a selected shows.  If it is offered at a particular show you are entering and you would like to participate, then please let us know to “check the box for owner/handler eligible” when making your entry.

Can I show my dog using the litter registration number?

No, As of January 1st, 2010 a dog that has an AKC litter registration must be fully registered before the first day of showing.

I have a foreign dog without an AKC registration, can I still show?

Yes, you may exhibit a dog with an acceptable foreign registration.  You have thirty days from the first AKC dog show that is entered before you are required to list/provide an AKC registration number.

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